What to Expect
We’re here to support you, whether you’re faculty, staff, or a student.
When you reach out to us:
- Our office is a protected space where you can freely discuss your concerns without worry.
- Visiting us is entirely voluntary. If you choose to meet with an Ombuds, we’ll ask you to agree to our Terms of Use (PDF) to ensure we’re all on the same page about how we can best support you.
- We offer flexible meeting options to suit your needs. You can choose to meet with us in person, by phone, or via Zoom.
- There’s no need to explain your situation beforehand. Simply let us know you’d like to schedule a meeting, and we’ll take it from there.
- Meetings last an hour, and there is no limit to the number of meetings.
- During our conversation, we’ll think out loud together, exploring your situation and identifying potential options for moving forward.
- Contacting us doesn’t set any formal processes in motion, and our discussions are completely confidential.
Our goal is simple:
We’re here to listen, support, and help you navigate your concerns at Duke University.
How to Reach Us
For voicemail or email, please do not indicate why you want to meet. Instead, just let us know you would like to schedule a meeting with an Ombuds.
Phone: 919-864-0772
Email: ombuds@duke.edu
Office hours: 8:00am to 5:00pm ET
Location:
Bostock Library (lower level, near the LINK)
Suite 025
West Campus
Duke University
Where to Find Us
The Office of the Ombuds is located in suite 025 in the Bostock Library.
Google Maps directions to Bostock Library: (411 Chapel Dr, Durham, NC, 27708). Click on the map for on-campus walking directions.
