The Duke Ombuds Office offers neutral and confidential guidance on a variety of issues to faculty, students, and staff. In accordance with the International Ombuds Association’s standards of practice and code of ethics, the Ombuds Office serves as a resource to listen, discuss concerns, and help Duke community members navigate options for resolution of issues related to their work or education. These services are available at no cost.
Conversations with the Ombuds Office are voluntary, confidential, and informal. The Ombuds Office is not authorized to receive notice of claims against the university and cannot receive formal complaints on behalf of Duke.
The Ombuds Office provides a range of services that are complemented by other offices at Duke.